Privacy Policy

Scope

This policy describes the information handled by the Jyrkens platform. A business or profile owner is responsible for information collected through its own website and services, including customer applications and orders. Contact that owner for its service-specific practices.

Accounts and published content

Registration uses account and contact information, an account type and authentication details. Passwords are stored as hashes. Draft website content remains private until published. Public profiles, images and professional information may be visible to visitors, directories, search engines and link recipients after publication.

Messages and appointment requests

Contact enquiries and appointment request information may be processed by the relevant enabled module. Existing account services may have additional service-specific notices. Access is limited by the platform account roles and ownership rules. Share customer documents only through the relevant secure workspace and only when you have authority to do so.

Ask AI and document extraction

Ask AI sends questions and conversation history to the configured AI provider and stores text conversations for authorised platform review. Voice sessions can store text transcripts. Browser speech input may be processed by the browser speech provider. Resume extraction requires explicit consent and sends the selected file to the configured AI provider. Requests use store=false, which does not itself define provider-wide retention. DOCX can use a temporary provider file with deletion attempted after processing. Do not submit private IDs, passwords, bank information or unrelated personal records.

Cookies and browser storage

Jyrkens uses session cookies for account access and security. Browser storage may remember interface preferences such as language and directory view. Clearing cookies can sign you out; clearing browser storage can reset these preferences. Browser microphone and speech features are used only through their associated controls and permission prompts.

Service providers and external links

Hosting, email, configured AI, browser speech services and enabled payment or external integrations may process information needed to provide their functions. Their policies also apply. Following a social, job, map or WhatsApp link takes you to an external service. Do not assume that every available integration has been enabled for an account.

Retention, corrections and requests

Retention depends on the record type, configured features, operational needs and applicable requirements. This page does not promise a fixed deletion period. To request access, correction, removal or assistance, contact Jyrkens for platform account records and the relevant profile owner for enquiry records they control. Identity or account ownership may need to be verified before a request is handled.

Security and policy updates

Role checks, ownership controls and protected storage are used where implemented, but no online service can guarantee absolute security. Keep passwords and private configuration secrets confidential. This policy may be updated as the platform changes. The version date below identifies this text.

Your account and privacy controls

Personal account holders can manage directory visibility and search indexing, export portfolio content, and request account erasure through Privacy & data. Closing an account immediately disables sign-in and unpublishes its portfolios. Erasure is reviewed by support; payment, security and other records may need to be retained. Contact support for the applicable retention details and request status.

Draft uploads require the authenticated owner. Uploaded files referenced in published website content are publicly accessible. Unpublishing removes that public access, although copies already downloaded by others cannot be recalled.